> For the complete documentation index, see [llms.txt](https://docs.kula.digital/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://docs.kula.digital/trust-and-legal/terms.md).

# Terms of service

> **Draft — for counsel review before publishing.** This is a good-faith first draft, not legal advice. Have it reviewed and finalised by qualified counsel — particularly the liability, indemnity, and governing- law clauses — before publishing or relying on it. *Last updated: draft.*

These terms govern your use of Kula Intelligence, operated by **Kula Holdings Pty Ltd** ("Kula", "we"). By creating an account or connecting a client, you agree to them.

## 1. The service

Kula Intelligence is an MCP control-plane that gives an AI client you choose a scoped, audited, read-mostly window onto your studio's own data. It reads from the tools you connect and surfaces answers in your AI client. It is not a booking platform, payment processor, or system of record.

## 2. Your account

* You must provide accurate information and keep your credentials secure.
* You're responsible for activity under your account and the tokens you mint.
* You must be authorised to act for the studio you onboard.

## 3. Connecting data — your responsibilities

When you connect a data source, you confirm that:

* You have the right and authority to grant Kula read access to that data.
* You have any necessary consents and a lawful basis for us to process the personal data involved (including your members' data) as your processor.
* You will use the appropriate [permission level](/connect-claude-and-access/scopes.md) for each integration.

You remain the controller of your studio's data; see the [Privacy policy](/trust-and-legal/privacy.md).

## 4. Acceptable use

You agree not to:

* Use the service to access data you're not authorised to access, or to attempt to reach another studio's data.
* Probe, scan, or test the security of the service except under [Responsible disclosure](/trust-and-legal/disclosure.md).
* Use the service unlawfully, or to harass or harm individuals.
* Resell or provide the service to third parties except as expressly permitted (consultants acting for a studio with its authorisation are permitted — see [the consultant guide](/for-consultants/consultants.md)).

## 5. AI output — read this

Answers are generated by an AI client reading your data and may be incomplete or wrong. **Kula does not guarantee the accuracy of any answer.** Treat output as decision support, not professional, financial, legal, or medical advice, and verify anything material before acting on it. You are responsible for decisions you make using the service.

## 6. What the service does not do

The service does not move money, issue refunds, make payments, generate media, or write back to your connected tools. Don't rely on it to perform any such action.

## 7. Your data and our intellectual property

* **Your data stays yours.** We claim no ownership of your studio's data and use it only to provide the service, as described in the [Privacy policy](/trust-and-legal/privacy.md).
* **Our software stays ours.** We retain all rights in the Kula Intelligence software, tools, and documentation. You get a limited right to use the service while these terms are in effect.

## 8. Availability and changes

We aim for a reliable service but, particularly during early access, do not commit to a specific uptime level unless agreed separately in writing. We may change, add, or remove features; material changes to the tool surface are noted in the [changelog](/for-developers/changelog.md).

## 9. Fees

Where the service is offered on a paid basis, fees and billing terms are as presented when you subscribe. Early-access terms may differ and will be made clear to you.

## 10. Suspension and termination

* You may stop using the service and close your account at any time.
* We may suspend or terminate access for breach of these terms, for non-payment, or where required to protect the service or other users.
* On termination we handle your data as described in the [Privacy policy](/trust-and-legal/privacy.md).

## 11. Disclaimers and liability

To the extent permitted by law, the service is provided "as is", and our liability is limited as set out in the final, counsel-reviewed version of these terms. Nothing here excludes rights that cannot be excluded under applicable consumer law.

## 12. Distribution through AI connector directories

Where Kula Intelligence is listed in a third-party AI connector directory, your use through that directory is also subject to that provider's applicable directory and usage terms, in addition to these terms.

## 13. Governing law

These terms are governed by the laws of New South Wales, Australia (to be confirmed by counsel), and the courts there have jurisdiction.

## 14. Contact

**<legal@kula.digital>** — Kula Holdings Pty Ltd, Sydney, Australia.


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