> For the complete documentation index, see [llms.txt](https://docs.kula.digital/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://docs.kula.digital/trust-and-legal/terms.md). # Terms of service > *Version 1.0 · Last updated 19 June 2026.* These terms are **specific to Kula Intelligence**, the MCP connector described below, and are separate from the terms of other Kula products. These terms govern your use of **Kula Intelligence**, operated by **Kula Holdings Pty Ltd** (ABN 53 676 723 452) ("Kula", "we", "us"), Sydney, Australia. By creating an account or connecting an AI client, you agree to them. ## 1. The service Kula Intelligence is an **MCP control-plane** that gives an AI client you choose a **scoped, audited, read-mostly** window onto your studio's own data. It reads from the tools you connect and surfaces answers in your AI client. It is **not** a booking platform, a payment processor, a payroll system, or a system of record, and it is separate from any other Kula product you may use. ## 2. Eligibility and your account * You must provide accurate information and keep your credentials secure. * You are responsible for activity under your account and the tokens or connections you create. * You must be authorised to act for the studio you onboard. ## 3. Connecting data — your responsibilities When you connect a data source, you confirm that: * You have the right and authority to grant Kula read access to that data. * You have any necessary consents and a lawful basis for us to process the personal data involved (including your members' data) as your processor. * You will use the appropriate [permission level](/connect-claude-and-access/scopes.md) for each integration. You remain the controller of your studio's data; see the [Privacy policy](/trust-and-legal/privacy.md). ## 4. Acceptable use You agree not to: * Use the service to access data you are not authorised to access, or to attempt to reach another studio's data. * Probe, scan, or test the security of the service except under [Responsible disclosure](/trust-and-legal/disclosure.md). * Use the service unlawfully, or to harass or harm individuals. * Resell or provide the service to third parties except as expressly permitted (consultants acting for a studio with its authorisation are permitted — see [the consultant guide](/for-consultants/consultants.md)). ## 5. AI output — read this Answers are generated by an AI client reading your data and **may be incomplete or wrong**. **Kula does not guarantee the accuracy of any answer.** Treat output as decision support, not professional, financial, legal, medical, or tax advice, and verify anything material before acting on it. You are responsible for the decisions you make using the service. ## 6. What the service does not do The service **does not move money, issue refunds, make payments, run payroll, generate media, or write back to your connected tools.** Do not rely on it to perform any such action. The limited writes it makes are confined to your own Kula database (e.g. saved views and notes), never to your source systems. ## 7. Your data and our intellectual property * **Your data stays yours.** We claim no ownership of your studio's data and use it only to provide the service, as described in the [Privacy policy](/trust-and-legal/privacy.md). * **Our software stays ours.** We retain all rights in the Kula Intelligence software, tools, and documentation. You get a limited, non-exclusive, non-transferable right to use the service while these terms are in effect. ## 8. Third-party services and AI clients Kula Intelligence connects to **data sources you choose** (such as Stripe, Wix, Mindbody, Xero, Meta, or Google Analytics) and to **an AI client you choose** (such as Claude or ChatGPT). Your use of those third-party services is governed by **your agreements with them**, not by these terms, and when you ask a question the relevant results are sent to your chosen AI provider under your agreement with that provider. We rely on the sub-processors listed in the [Privacy policy](/trust-and-legal/privacy.md#7-who-we-share-data-with-sub-processors) to operate the service. ## 9. Availability and changes We aim for a reliable service but, particularly during early access, do not commit to a specific uptime level unless agreed separately in writing. We may change, add, or remove features; material changes to the tool surface are noted in the [changelog](/for-developers/changelog.md). ## 10. Fees Where the service is offered on a paid basis, fees and billing terms are as presented when you subscribe. Early-access terms may differ and will be made clear to you. ## 11. Suspension and termination * You may stop using the service and close your account at any time. * We may suspend or terminate access for breach of these terms, for non-payment, or where required to protect the service or other users. * On termination we handle your data as described in the [Privacy policy](/trust-and-legal/privacy.md#9-how-long-we-keep-data). ## 12. Warranties and disclaimers To the extent permitted by law, the service is provided **"as is" and "as available"**, without warranties of any kind, whether express or implied, including fitness for a particular purpose, accuracy of AI output, or uninterrupted availability. Nothing in these terms excludes, restricts, or modifies any consumer guarantee or other right that cannot be excluded under the Australian Consumer Law or other applicable law. ## 13. Limitation of liability To the maximum extent permitted by law, and subject to any non-excludable rights under the Australian Consumer Law: * Neither party is liable for indirect, incidental, special, or consequential loss, or for loss of profits, revenue, data, or goodwill. * Our total aggregate liability arising out of or in connection with the service is limited to the fees you paid us for the service in the **3 months** before the event giving rise to the claim (or, where the service was provided free of charge, a nominal amount). *(Liability cap and carve-outs to be confirmed by counsel.)* ## 14. Indemnity You agree to indemnify us against claims, losses, and costs arising from your breach of these terms, your lack of authority or lawful basis to connect a data source, or your use of AI output in breach of section 5, except to the extent the claim arises from our own breach or negligence. ## 15. Distribution through AI connector directories Where Kula Intelligence is listed in a third-party AI connector directory, your use through that directory is also subject to that provider's applicable directory and usage terms, in addition to these terms. ## 16. Governing law and jurisdiction These terms are governed by the laws of **New South Wales, Australia**, and you and we submit to the non-exclusive jurisdiction of the courts of that State. ## 17. Complaints and disputes If you have a concern, contact us first at **** so we can try to resolve it. For privacy complaints, see the [Privacy policy](/trust-and-legal/privacy.md#12-complaints). ## 18. Changes to these terms We may update these terms from time to time and will revise the "last updated" line. We will communicate material changes to operators; your continued use after a change takes effect constitutes acceptance. ## 19. General * **Severability** — if any provision is unenforceable, it is severed and the rest remains in force. * **Entire agreement** — these terms, together with the documents they reference, are the entire agreement between us about the service and supersede prior discussions. * **Waiver** — a failure to enforce a term is not a waiver of it. * **Assignment** — you may not assign these terms without our consent; we may assign them to an affiliate or in connection with a merger, sale, or reorganisation. * **Force majeure** — neither party is liable for delay or failure caused by events beyond its reasonable control. * **Notices** — we may give notice by email to your account address or by posting in the operator app; notices to us go to ****. * **No partnership** — nothing in these terms creates a partnership, agency, or employment relationship. * **Survival** — sections 5, 7, 12, 13, 14, 16, and any clause that by its nature should survive, survive termination. ## 20. Contact **** — Kula Holdings Pty Ltd (ABN 53 676 723 452), Sydney NSW, Australia *(registered office address to be confirmed)*. --- # Agent Instructions This documentation is published with GitBook. GitBook is the documentation platform designed so that both humans and AI agents can read, navigate, and reason over technical content effectively. Learn more at gitbook.com. ## Querying This Documentation If you need additional information that is not directly available in this page, you can query the documentation dynamically by asking a question. Perform an HTTP GET request on the current page URL with the `ask` query parameter, and the optional `goal` query parameter: ``` GET https://docs.kula.digital/trust-and-legal/terms.md?ask=&goal= ``` `ask` is the immediate question: it should be specific, self-contained, and written in natural language. `goal` is optional and describes the broader end goal you are ultimately trying to accomplish on behalf of the user. 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